CIW Internet Business Associate

20 Hours / 12 Months / Self-Paced

Course Overview:

The CIW Internet Business Associate course prepares you to work effectively in today's business environment. In this course, you will learn about the tasks involved in various Web Technology job roles, and you will learn the skills and technologies to perform them. The career opportunities that demand these common Web-based skills are endless.

Once certified, you have proven that you have foundational knowledge of important technologies that affect virtually every business. This certification is ideal for all students and professionals who use the Internet on the job.

Topics Include:
  • Internet connection methods, Internet protocols, the Domain Name System (DNS) and cloud computing
  • The basic functions of Web browsers, the components of Web addresses, the use and control of cookies, and browser use in the business world
  • Browser plug-ins and add-ons, and use of browsers to download and manage files
  • Databases as they relate to Web search engines, and ways to conduct basic and advanced Web searches
  • Configuration and use of e-mail clients, guidelines for effective communication over the Internet using modern Web technologies and social networking tools
  • Internet research and collaboration tools, software development tools, and the patent and licensing practices that accompany software applications
  • Issues and risks associated with the Internet, and the security measures that can keep your computer system and your personal information secure
  • Fundamental elements of project and program management, and the importance of acquiring these skills for all IT job roles.
Average Salary - $74,856 for Internet Business Associate

The 2015 annual mean salary of an IT professional who has been awarded the CIW Internet Business Associate certification is $74,856. This salary was calculated based on the 14,000+ IT professionals who responded to the 2016 IT Skills and Salary survey that was conducted by Global Knowledge in September of 2015.

Target Audience
All students preparing to enter or continue in the workforce can benefit from the CIW Internet Business Associate course and/or certification:
  • High school students
  • College students
  • Technical/trade school students
Professionals in all industries can benefit from the CIW Internet Business Associate course and/or certification:
  • IT professionals
  • Healthcare professionals
  • Legal professionals
  • Marketing professionals
  • Graphic artists
  • Business professionals

The CIW Internet Business Associate course prepares candidates to take the CIW Internet Business Associate exam, which, if passed, earns the individual the CIW Internet Business Associate certification.

Course Outline:

Introduction to IT Business and Careers
  • Information Technology (IT)
  • IT Job Roles
  • IT Industry Career Opportunities
  • Technical Concepts and Training
  • Technology Adoption Models
  • Business Modeling
  • Data Modeling
  • The Importance of Standards
  • That's a Hot Site
Internet Communication
  • Communicating via the Internet
  • Modern Web Technologies
  • Social Networking
  • Messaging
  • Blogging
  • Communicating Effectively over the Internet
  • Convergence and Unified
  • Communications Technologies
  • Web 2.0 Travel Guide?
Introduction to Internet Technology
  • Internet Technology
  • Overview of Networks
  • Overview of the Internet
  • Connecting to the Internet
  • Internet Protocols
  • Domain Name System (DNS)
  • Cloud Computing
  • Computing in the Cloud
Web Browsing
  • Introduction to Web Browsing
  • Basic Functions of Web Browsers
  • Installing a Web Browser
  • Web Addresses
  • How Browsers Work
  • Browser Choices
  • Browsing Techniques
  • Browser Elements
  • Configuring Web Browser Preferences
  • Proxy Servers
  • Troubleshooting Internet Client Problems
  • Working the Help Desk
Multimedia on the Web
  • Introduction to Multimedia on the Web
  • Objects, Active Content and Languages
  • Objects and Security Issues
  • HTML5 vs. Plug-ins
  • Introduction to Plug-in Technology
  • Data Compression and Decompression
  • Plug-in Installation
  • Types of Plug-ins
  • Firefox Add-Ons
  • Types of Viewers
  • Miscellaneous File Formats
  • Downloading Files with a Browser
  • The Right Tools for the Job
Databases and Web Search Engines
  • Introduction to Data Searching Tools
  • Overview of Databases
  • Introduction to Web Search Engines
  • Registering a Web Site with a Search Engine
  • Types of Web Searches
  • Basic Web Searching Techniques
  • Boolean Operators
  • Advanced Web Searching Techniques
  • Using Web Searches to Perform Job Tasks
  • Unexpected Web Search Results
  • Web Search Strategies
  • Evaluating Resources
  • Organizing Internet Research
  • Citing Copyrighted Online Resources
  • To Be Valid or Not to Be Valid?
Business E Mail and Personal Information Management
  • Introduction to Business Electronic Mail (E Mail)
  • How E Mail Works
  • E Mail Configuration Requirements
  • E Mail Message Components
  • Creating and Sending E Mail Messages
  • Receiving and Viewing E Mail Messages
  • E Mail in the Workplace
  • E Mail Problems and Solutions
  • Personal Information Management (PIM)
  • Mastering the Art of E-Mail
Protecting Yourself Online
  • Introduction to Protecting Yourself Online
  • The Right to Be Forgotten
  • Spam
  • Cookies
  • Configuring Browser Security
  • Authentication
  • Encryption
  • Malware (Malicious Software)
  • Virus Detection and Prevention
  • Spyware and Virus Removal
  • Updates and Patches
  • Locking Your Computer
  • Typosquatting
  • Protecting Company Resources
  • Firewalls
  • Security-Related Ethical and Legal Issues
  • Legal Protection
Internet Services and Tools for Business
  • Internet Resource Tools
  • Mass E-Mail and Texting Services
  • List Servers
  • File Transfer Protocol (FTP)
  • Managing Downloaded Files
  • Virtual Network Computing (VNC)
  • Remote Desktop Connection
  • Peer-to-Peer Networks
  • Troubleshooting Using TCP/IP Tools
  • Open-Source Development
  • Proprietary Software and EULAs
  • Software Patents
  • These Are Sensitive Files
IT Project and Program Management
  • Overview of IT Project and Program Management
  • Resources for Technical Data
  • Project Management Fundamentals
  • Project Management Skills
  • Project Management Phases
  • The Project Triangle
  • Project Management Software
  • Creating Project Schedules
  • Documenting Projects
  • Planning and Scheduling Meetings
  • Browsers in the Business World
  • Reviewing Projects
  • Quality Assurance
  • Business Implications of IT Projects
  • Project Management Institute (PMI)
  • Program Management Concepts
  • We Need an Intranet!

All necessary materials (online eBook) are included.

Certification(s):

The CIW Internet Business Associate course prepares candidates to take the CIW Internet Business Associate exam, which, if passed, earns the individual the CIW Internet Business Associate certification.


System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


**Outlines are subject to change, as courses and materials are updated.**